Why Shop With Us?
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within 30 Days of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offer are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer for the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
WE LISTEN TO YOU
Customer feedback is extremely important to us, we welcome your honest feedback so that we can constantly improve to provide a better experience for our customers at NeatFind.net. After all, without our customers we are nothing!
You can rest assured knowing that at NeatFind.net we use a Secure Sockets Layer (SSL) certificate, which is the industry standard and the best software available today for online security. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. This technology encrypts, or scrambles, any sensitive information traveling over the Internet. This site employs the same protection as the most secure e-commerce sites today. Feel secure in shopping online with NeatFind.net.
For your safety, all payments made on our website are processed through Paypal or Shopify, we do not have access to your payment information at any time.
THE LATEST PRODUCTS
NeatFind.net will stop at nothing to ensure we continuously source all the latest high-quality product that is unique & that you will love.
ONLINE ORDER TRACKING
Log into your account or go to track you order using oyur order# & emaill address to see the progress of your order.
If you are unsatisfied with your purchase for any reason, contact us within 30 days with your name, order number, and reason for the return.
Please inspect all items upon receipt for any damage. Any item damaged due to freight handling or factory defects will be repaired or replaced at no additional charge to you. Please e-mail us at info@NeatFind.net within 7 days with your Name and Order Number.
If you receive a damaged item, we will make every effort to replace the part or the entire item so you are fully happy with your new item. If you decide not to replace the item, then the original shipping charge is not refundable.
Send Returns to:
3964 Rivermark Plaza, Suite 253
Santa Clara, CA 95054